It is with great pleasure that we announce that the program has been finalized. Please note that the program starts at 9h!
WORKSHOP – 10 MAY 2013 – THE HOLLOW TREE – DURBANVILLE
• The Hollow Tree at Oude Westhof
o Oude Westhof Village Square
o Van Riebeeckshof Road
o Bellville, Cape Town
o -33° 50′ 59.57″, +18° 35′ 57.80″
HOW TO START AND OR MAINTAIN A SUSTAINABLE DEBT COUNSELLING BUSINESS
PROGRAM FOR THE DAY –
9h00 - Arrival of delegates and speakers
9h30 – 10h00 Welcome and introduction – Adri de Bruyn & Alan Manshon
10h00 – 10h30 One of SA’s top 10 under 30 Entrepreneurs – Adriaan Pienaar of Woo Themes
10h30 – 10h45 Branding Manager – Wendy Roux from OFF THE WALL
10h45 – 11h15 Coffee & Tea – served with biscuits
11h15 – 11h30 Website Designer - Richard
11h30 – 11h45 Leads Generator – Ryan Annandale from RATES DIRECT
11h45 – 12h00 FNB – Creditor insight
12h00 – 12h15 Successful DC business owner – Celeste Sullivan of SIYAYA DEBT SOLUTIONS
12h15 – 12h30 PDA - DC PARTNER
12h30 – 12h45 PDA - CPE
12h45 – 13h00 PDA - DCM
13h00 – 13h45 Lunch
13h45 – 14h00 Questions
14h00 – 14h10 DC Lawyer – Keegan O’connell – O’CONNELL & ASSOCIATES
14h10 – 14h20 DC Lawyer – Quinton Zimmerman – LIDDLE & ASSOCIATES
14h20 – 14h30 DC Lawyer – Wessel Symington – STEYN COETZEE ATTORNEYS
14h30 – 14h50 Spin off’s – generating other income – Deborah Solomons – THE DCI
14h50 – 15h00 Final Q & A – Reasons to join ALL PRO DC
15h00 - Coffee & Tea – End of workshop
Due to the following great sponsors we are proud to say that all expenses has been paid and that we only require that drinks are for your own account. (Cash bar at the restaurant are available)
Thank you to
LIDDLE & ASSOCIATES
STEYN COETZEE INC
For sponsoring the day and making it possible to arrange such a great workshop!
If you have not yet registered please email email@example.com before 25 APRIL 2013
How to start and maintain a successful Debt Counselling business.
Dear Debt Counsellor
It is with great pleasure that we announce that ALL PRO DC will be having a workshop for Debt Counsellors on how to start and maintain a sustainable Debt Counselling business.
There are many aspects of starting a business and or getting your current business back on track. We have therefore designed this workshop specifically to get Debt Counsellor to come to the workshop to get exposure to expert advice and ideas on how to grow and increase your business income.
Some of the main speakers will be:
1. One of SA’s top 10 under 30 Entrepreneurs;
3. Leads generators;
4. Website designers;
5. Branding experts;
6. Business coaches;
7. Successful Debt Counselling business owners;
8. Debt counselling Lawyers;
9. Generating other income from debt counselling “spin offs”;
If you already a successful business owner please come and share your experience with fellow DC’s!
We would therefore like to invite you to come to our workshop on 10 May 2013. (Venue to be confirmed but it will be in the Cape Town region.)
Kindly respond to Adri de Bruyn – firstname.lastname@example.org on or before 12 April 2013.
Adri de Bruyn (NCRDC998)
A number of issues were raised by delegates at this workshop. These issues were escalated to both the NCR and NDMA. Below is a list of the issues raised as well as the NCR's response. We still await feedback from the NDMA.
E-MAIL TO NCR AND NDMA (31/08/2012)
Below is a list of issues identified as issues affecting debt counsellors at our workshop last week. I appreciate that without specific case details you would not be able to comment in detail, however, my request is that the list be reviewed and that you provide comment in principle on these matters. Where you agree there is grounds for further investigation, we can focus on providing additional, specific information in support thereof.
1. Credit agreements not restructured in terms of granted court order
a. Credit providers are not registering granted court orders
b. Adjustment to interest rates and fees not implemented
c. Threats of termination
d. Intimidation of consumers by credit providers
e. Credit providers instructing consumers to make direct payments
f. Accounts handed over for collection
g. Termination after order is granted not in compliance with NCA
2. Statements of account not being issued in contravention of NCA Section 108
3. Credit providers are issuing summons after consumer applies for debt review
4. Adjustments to rates made on receipt of court order, not from date agreement is reached
5. PDA’s not paying according to proposals/granted order
6. Credit providers levying punitive fees in contravention of NCA
7. Credit providers are instructing multiple attorneys per debt review matter
8. Credit providers not co-operating as required in terms of NCA Section 86(5)
RESPONSE RECEIVED FROM NCR (12/09/2012)
"Ad paragraph 1: The NCR requires specific information in support of each of the listed issues to investigate.
Ad paragraph 2: This has come to the NCR’s attention, we have addressed this with the relevant credit providers and they agreed to rectify the situation. However if you are aware of any specific incidents kindly forward them to us for further investigation.
Ad paragraph 3-4 : Specific information need to be supplied in order for us to investigate.
Ad paragraph 5: This can be communicated to our junior PDA analyst Sinethemba Same at email@example.com. We meet with the 4 pda’s on a regular basis to discuss any issues that we may have picked up from the industry.
Ad paragraph 6-8: Once again we need further information to investigate the matter.
The Debt counselling department meets with credit providers on a regular basis to discuss any issues that came to the NCR’s attention and needs urgent intervention. We therefore urge debt counsellors to bring any complaints with the relevant proof to the NCR’s attention to investigate. If the NCR finds that there are any contravention of the NCA we are able to in terms of the act to issue a compliance notice or take the matter to the Tribunal.
We value the input of debt counsellors as they are on the fore front of receiving information from credit providers and are able to bring to the NCR’s attention any issues.
We hope to receive the relevant information as indicated above, in order to investigate"